Shipping & Returns
Shipping Policy
Free delivery for merchandise within Australia via standard post to metropolitan areas delivery is between 2 to 5 days. Regional areas may take an addition 2 - 3 days.
International shippingcharged using flat rate parcel.
International shipping can take 7 - 21 days.
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Please be patient as Covid-19 issues can cause random delivery delays across the globe.
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Local government taxes and duties incurred as a result of the shipment are payable by the receiver.
Return & Exchange Policy
Wondering Boy Guitars will provide you with a refund at our discretion for items that:
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are faulty (unless caused by you);
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have been wrongly described
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are different to the goods that you ordered;
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All returns must be returned to Wandering Boy Guitars within 14 days of purchase to be eligible for a refund.
Returns after this period will not be accepted.
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If a refund is approved, the refund will be applied to the original card of purchase.
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There is no refund of original shipping charges.
Return shipping
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Return shipping must be prepaid using a traceable method to ensure safe and documented delivery.
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Wandering Boy Guitars takes no responsibility for missing incoming deliveries.
Return shipping charges are not refundable and to be paid by the customer.
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Wandering Boy Guitars will reimburse any reasonable shipping charges for return of goods that have been deemed faulty.