top of page

Shipping & Returns

Shipping Policy

Free delivery for merchandise within Australia via standard post to metropolitan areas delivery is between 2 to 5 days. Regional areas may take an addition 2 - 3 days.

 

International shippingcharged using flat rate parcel.

International shipping can take 7 - 21 days.

​

Please be patient as Covid-19 issues can cause random delivery delays across the globe.

​

Local government taxes and duties incurred as a result of the shipment are payable by the receiver.

Return & Exchange Policy

Wondering Boy Guitars will provide you with a refund at our discretion for items that:

  • are faulty (unless caused by you);

  • have been wrongly described

  • are different to the goods that you ordered;

​

All returns must be returned to Wandering Boy Guitars within 14 days of purchase to be eligible for a refund.

Returns after this period will not be accepted.

​

If a refund is approved, the refund will be applied to the original card of purchase.

​

There is no refund of original shipping charges.

Return shipping

​

Return shipping must be prepaid using a traceable method to ensure safe and documented delivery.

​

Wandering Boy Guitars takes no responsibility for missing incoming deliveries.

Return shipping charges are not refundable and to be paid by the customer.

​

Wandering Boy Guitars will reimburse any reasonable shipping charges for return of goods that have been deemed faulty.

bottom of page